Your Questions, Answered

How does the test work?

It’s simple—collect a quick cheek swab and fur sample, return it in the pre-paid package, and our experts will analyse the results. Within a few weeks, you’ll receive a detailed health report and personalised recommendations from our vet.  

How long does it take to receive results?

Our standard turnaround time is two weeks from the time we receive your sample. You’ll get email updates along the way.  

What makes Paw Print Health different from other test providers?

We don’t just give you test results—we help you understand them. With expert vet analysis and a personalised health plan, we offer real solutions to help your pet thrive.

Can I buy supplements and food tailored to my dog’s results and ongoing needs?

Yes! Your health report will include product recommendations, and you can order vet-approved food and supplements directly from our store.